❓ Frequently Asked Questions
Welcome to the Gleaming Guardians LLC FAQ page. Here you’ll find answers to our most common customer questions.
🛒 Orders
1. How do I place an order?
Simply add your chosen jewelry items to your cart and proceed to checkout.
2. Can I change or cancel my order after placing it?
Please contact us immediately. Once an order is processed, we may not be able to make changes or cancellations.
3. Will I receive an order confirmation?
Yes, you will receive a confirmation email after placing your order.
4. How can I check the status of my order?
You will receive shipping updates by email. You may also contact us for assistance.
🚚 Shipping
5. Do you offer free shipping?
Yes, free shipping is available for orders within the USA and Europe.
6. Do you ship internationally?
Yes, we ship worldwide. Delivery times and costs may vary by destination.
7. How long does delivery take?
Estimated delivery: 7 business days (USA), 15 business days (Europe). International times vary.
8. Will I get a tracking number?
Yes, once your order ships, you will receive an email with tracking details.
9. Do you ship to P.O. boxes?
We do our best to accommodate, but some carriers may have restrictions. Please contact us for details.
🔄 Returns & Exchanges
10. What is your return policy?
We offer a 30-day return policy from the date you receive your item.
11. What are the conditions for a return?
Items must be unworn, unused, with original tags and packaging, plus proof of purchase.
12. How do I start a return?
Email us at GleamingGuardians@hotmail.com with your order details.
13. Do you offer exchanges?
Yes, you can return your item and place a new order once the return is approved.
14. How long will it take to receive my refund?
Approved refunds are processed within 10 business days to your original payment method.
💳 Payments
15. What payment methods do you accept?
We accept secure online payments through major credit and debit cards.
16. Is my payment information secure?
Yes, all payment information is encrypted for your protection.
17. Can I use multiple payment methods on one order?
At this time, we can only process one payment method per order.
💎 Products
18. Are your products genuine?
Yes, all our jewelry is carefully crafted and inspected for quality.
19. How should I care for my jewelry?
We recommend storing jewelry in a dry place, avoiding harsh chemicals, and cleaning gently with a soft cloth.
20. Do you offer gift packaging?
Yes, gift packaging options are available. Please contact us for details.
📬 Contact Us
For any other questions or personalized assistance, please reach out:
Company: GLEAMING GUARDIANS LLC
Email: GleamingGuardians@hotmail.com
Phone: +1 380-710-7078
Address: 2190 17th Terr SW, Largo, FL 33774, US